Professional Standards Built Around Safety.
MP Limousine operates with strict safety policies, professional chauffeur standards, ADA accommodation support, client privacy protections, and clear cancellation guidelines.
Luxury service requires more than a luxury vehicle.
Our safety and compliance policies are designed to protect passengers, clients, chauffeurs, and the quality of every MP Limousine experience across Dallas–Fort Worth.
Zero-Tolerance Substance Policy
MP Limousine enforces a strict zero-tolerance policy regarding alcohol, drugs, and intoxicating substances. Possession, consumption, intoxication, or testing positive for controlled substances is prohibited for employees while operating MP Limousine vehicles.
We conduct random and post-accident drug and alcohol testing. In the event of an accident, employees may be required to participate in immediate testing.
ADA Accessibility Support
MP Limousine proudly offers wheelchair-accessible vehicles upon request. Please inform us during booking so appropriate accommodations can be arranged for a comfortable and seamless transportation experience.
- Wheelchair-accessible vehicle coordination
- Advance booking accommodation support
- Professional assistance-focused service
Client Privacy & NDA Standards
MP Limousine understands that executive and VIP transportation often requires confidentiality. Chauffeurs operate with discretion, professionalism, and respect for client privacy.
- Strict confidentiality expectations
- Professional chauffeur conduct
- Discreet service for executives and VIP clients
City of Dallas Complaint Information
In accordance with City of Dallas Ordinance 29696, passengers who wish to file a complaint with the City of Dallas may call 311.
Operating Authority Contact:
General Manager: Mehdi Mehdizadeh
Phone: 551-232-1482
Email: Contact@mp-limo.com
Clear Cancellation Policy
New Customers
New customer reservations must be cancelled at least 24 hours before the scheduled pickup time to avoid cancellation charges.
Loyal Returning Customers
Loyal returning customers receive a flexible 2-hour cancellation policy whenever possible, as part of our commitment to long-term relationships.